Terms of Service
These terms describe the agreement between you and SignBoard Planner. They cover what you can do with the service, what we promise back, and how either side can end the arrangement. We've kept the language as plain as we could without sacrificing clarity. If something here is unclear, email [email protected].
1. Acceptance of terms
By creating an account or using SignBoard Planner, you agree to these terms. If you don't agree, please don't use the service.
2. Account registration and security
When you sign up, we ask for your name, email, and a password. Please give us accurate information. You are responsible for what happens under your account, including keeping your password to yourself. If you suspect someone else is using your account, email [email protected] and we'll help you sort it out.
You must be at least 13 years old to create an account. If you're signing up on behalf of an organization (a church, a small business, a school), you confirm that you are authorized to do so.
3. Subscription and payment
SignBoard Planner has a free tier with limited access and a paid Pro tier with unlimited access to the sign library, Setup Sheets, and Fit Checker. Pro subscriptions are sold in two plans:
- Monthly — $9.99 per month
- Annual — $79 per year
Subscriptions auto-renew at the end of each billing period unless you cancel. You can cancel at any time from your account page through Stripe's customer portal. Cancellation takes effect at the end of the current period — you keep Pro access through the end of the period you've already paid for.
Prices are listed in U.S. dollars. We may change prices in the future; if we do, we'll notify subscribers by email at least thirty days before the new price takes effect, and you'll have a chance to cancel before being charged the new amount.
Refunds. If you're a first-time subscriber and decide within thirty days of your first payment that SignBoard Planner isn't right for you, email [email protected] and we'll refund that first payment. After the first thirty days, and for renewals, we don't offer refunds for partial periods. If we suspend your account for a violation of these terms, refunds are at our discretion.
4. Acceptable use
Almost all use of SignBoard Planner is straightforward — these rules exist to address the rare cases of misuse. You agree not to:
- Resell, sublicense, or redistribute the service or its content;
- Reverse-engineer the service, scrape it at a rate that interferes with normal use, or attempt to bypass security or paywall controls;
- Use the service to display, generate, or distribute content that violates the law (e.g. promotes violence, harasses individuals, infringes on copyright);
- Share your account credentials with people outside your organization, or use one account to provide service to multiple organizations.
We may suspend or terminate accounts that violate these rules.
5. Intellectual property
Sign messages in the SignBoard Planner library are yours to use: put them on your sign, print the Setup Sheet, share with your team. The library, the website, the Fit Checker, our brand, our layouts, and the underlying code are owned by SignBoard Planner and are not licensed to you for redistribution.
If you save your own sign profiles, letter inventories, or custom messages in the service, those remain yours. By saving them in your account, you grant SignBoard Planner a non-exclusive, royalty-free license to store, display, and process them only as needed to provide the service to you. We will not use your saved content to train AI models, and we will not display your saved content to other users.
6. Service availability
We try to keep the service running smoothly, but we offer it on a best-effort basis. SignBoard Planner is operated by a single independent owner, not a multi-engineer team. There is no service level agreement (SLA), no uptime guarantee, and no commitment to respond to support requests within a fixed window. Occasional downtime, slow responses, or feature changes should be expected.
We reserve the right to modify, suspend, or discontinue the service (or any part of it) at any time. If we discontinue Pro entirely, we will refund any unused portion of an annual subscription on a pro-rata basis.
7. Termination
You can terminate your relationship with SignBoard Planner at any time by canceling your subscription and asking us to delete your account (see the Privacy Policy for the deletion process).
We may terminate or suspend your account for cause — including non-payment, abuse, fraud, or repeated violation of these terms. For minor or first-time issues we'll usually warn you first; for serious issues we may suspend immediately.
8. Limitation of liability
To the fullest extent permitted by law, SignBoard Planner and its owner are not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the service — including loss of profits, loss of data, or business interruption — even if we knew or should have known the damage was possible.
Our total liability to you for any claim arising out of these terms or the service is limited to the amount you paid us in the twelve months immediately before the claim arose, or one hundred U.S. dollars, whichever is greater. This cap does not apply where prohibited by law.
9. Disclaimers
SignBoard Planner is provided as is and as available. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or accurate, that the sign library suits your specific sign or audience, or that any particular sign will be available at any particular time.
10. Governing law and disputes
These terms are governed by the laws of the State of Tennessee, United States, without regard to its conflict-of-laws rules. Any dispute that can't be resolved by friendly email goes to the state or federal courts located in Maury County, Tennessee, and you and SignBoard Planner agree to that venue.
Small-claims exception. Either side may bring a qualifying claim in their local small-claims court instead of Maury County, as long as the claim stays in that court (no appeals or transfers). We'd rather you didn't have to travel for a small dispute, and we won't insist on Maury County for one.
11. Changes to these terms
We may update these terms from time to time. When we do, we'll change the “Last updated” date at the top of this page. If the change is material, we will email everyone with an active account at least thirty days before the new terms take effect. Continued use after that thirty-day window counts as acceptance. If you don't accept a change, your remedy is to cancel your subscription and stop using the service.
12. Contact
Questions about these terms, or anything else: [email protected].
SignBoard Planner is operated by an independent owner based in Columbia, Tennessee, United States.