Terms of Service

These terms describe the agreement between you and SignBoard Planner. They cover what you can do with the service, what we promise back, and how either side can end the arrangement. We've kept the language as plain as we could without sacrificing clarity. If something here is unclear, email [email protected].

1. Acceptance of terms

By creating an account, you confirm that you have read and agree to these terms and our Privacy Policy — the signup form shows this notice next to the button you click to create your account. If you don't agree, please don't use the service.

2. Account registration and security

When you sign up, we ask for your name, email, and a password. Please give us accurate information. You are responsible for what happens under your account, including keeping your password to yourself. If you suspect someone else is using your account, email [email protected] and we'll help you sort it out.

You must be at least 13 years old to create an account. If you're signing up on behalf of an organization (a church, a small business, a school), you confirm that you are authorized to do so.

3. Subscription and payment

SignBoard Planner has a free tier with limited access and a paid Pro tier with full access to the sign library, Setup Sheets, and Fit Checker for normal use by a single organization, subject to these terms and reasonable technical limits. Pro subscriptions are sold in two plans:

• Monthly — $9.99 per month
• Annual — $79 per year

Subscriptions auto-renew at the end of each billing period unless you cancel. You can cancel at any time from your account page through Stripe's customer portal. Cancellation takes effect at the end of the current period — you keep Pro access through the end of the period you've already paid for.

You can switch between the monthly and annual plans, or update your payment method, from the same billing portal. If a renewal payment fails, Stripe automatically retries it for a short period; if it still doesn't go through, your Pro access ends and your account returns to the free tier. You won't be charged again unless you re-subscribe.

Prices are listed in U.S. dollars. The current Pro prices are also shown at checkout before you subscribe; if the prices here and at checkout ever differ, the checkout price is the one that applies. We may change prices in the future; if we do, we'll notify subscribers by email at least thirty days before the new price takes effect, and you'll have a chance to cancel before being charged the new amount.

Refunds. If you're a first-time subscriber and decide within thirty days of your first payment that SignBoard Planner isn't right for you, email [email protected] and we'll refund that first payment. This first-payment refund applies to either plan and is available once per person or organization; when we issue it, your Pro access ends once the refund is processed. After the first thirty days, and for renewals, we don't offer refunds for partial periods. If we suspend your account for a violation of these terms, refunds are at our discretion.

4. Acceptable use

A Pro subscription is for one organization — one church, business, school, nonprofit, or similar entity using SignBoard Planner for its own signs. People within that organization may share the account; agencies, consultants, or service providers need a separate subscription for each client organization unless we agree otherwise in writing.

Almost all use of SignBoard Planner is straightforward — these rules exist to address the rare cases of misuse. You agree not to:

• Resell, sublicense, or redistribute the service or its content;
• Reverse-engineer the service, scrape it at a rate that interferes with normal use, or attempt to bypass security or paywall controls;
• Use the service to display, generate, or distribute content that violates the law (e.g. promotes violence, harasses individuals, infringes on copyright);
• Share your account credentials with people outside your organization, or use one account to provide service to multiple organizations.

We may suspend or terminate accounts that violate these rules.

5. Intellectual property

During your subscription, you may use individual sign messages from the library on your physical signs, in printed materials, in internal planning documents, and in ordinary social media posts for your organization — and a message you've already put on a sign or printed is yours to keep using. Sign messages are not exclusive to you and may be used by other subscribers. You may not copy, export, resell, sublicense, publish, or redistribute the library as a collection, or use it to build a competing product. The library, the website, the Fit Checker, our brand, our layouts, and the underlying code are owned by SignBoard Planner.

Some messages may reference Scripture or other common phrases. We don't claim ownership of public-domain text, Scripture references, or wording that isn't original to us.

If you save your own sign profiles, letter inventories, or custom messages in the service, those remain yours. By saving them in your account, you grant SignBoard Planner a non-exclusive, royalty-free license to store, display, and process them only as needed to provide the service to you. We will not display your saved content to other users. How your saved content and other personal data may be used is described in our Privacy Policy.

6. Service availability

We try to keep the service running smoothly, but we offer it on a best-effort basis. SignBoard Planner is operated by a single independent owner, not a multi-engineer team. There is no service level agreement (SLA), no uptime guarantee, and no commitment to respond to support requests within a fixed window. Occasional downtime, slow responses, or minor feature changes should be expected.

We reserve the right to modify, suspend, or discontinue the service (or any part of it) at any time, and we may change or retire individual features over time. If we discontinue Pro entirely, or remove a core paid feature without a reasonable replacement, we will either keep your access running through the period you've paid for or give you a reasonable refund or credit.

7. Termination

You can terminate your relationship with SignBoard Planner at any time by canceling your subscription and asking us to delete your account (see the Privacy Policy for the deletion process). Canceling your subscription stops future billing but does not by itself delete your account; account deletion is a separate request, handled as described in the Privacy Policy.

We may terminate or suspend your account for cause — including non-payment, abuse, fraud, or repeated violation of these terms. For minor or first-time issues we'll usually warn you first; for serious issues we may suspend immediately.

Some parts of these terms, by their nature, continue after your account ends — including intellectual property (section 5), limitation of liability (section 8), disclaimers (section 9), and governing law (section 10).

8. Limitation of liability

To the fullest extent permitted by law, SignBoard Planner and its owner are not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the service — including loss of profits, loss of data, or business interruption — even if we knew or should have known the damage was possible.

Our total liability to you for any claim arising out of these terms or the service is limited to the amount you paid us in the twelve months immediately before the claim arose, or one hundred U.S. dollars, whichever is greater. This cap does not apply where prohibited by law.

9. Disclaimers

SignBoard Planner is provided as is and as available. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or accurate, that the sign library suits your specific sign or audience, or that any particular sign will be available at any particular time.

Fit Checker and Setup Sheets are planning aids. You are responsible for confirming the message, spelling, letter count, physical fit, and safe installation before changing a sign.

10. Governing law and disputes

These terms are governed by the laws of the State of Tennessee, United States, without regard to its conflict-of-laws rules. Any dispute that can't be resolved by friendly email goes to the state courts located in Maury County, Tennessee, or the United States District Court for the Middle District of Tennessee, Columbia Division, and you and SignBoard Planner agree to that venue.

Small-claims exception. Either side may bring a qualifying claim in their local small-claims court instead of Maury County, as long as the claim stays in that court (no appeals or transfers). We'd rather you didn't have to travel for a small dispute, and we won't insist on Maury County for one.

11. Changes to these terms

We may update these terms from time to time. When we do, we'll change the “Last updated” date at the top of this page. If the change is material, we will email everyone with an active account at least thirty days before the new terms take effect. Continued use after that thirty-day window counts as acceptance. If you don't accept a change, your remedy is to cancel your subscription and stop using the service.

12. General

Severability. If any part of these terms is found to be unenforceable, the rest stay in effect.

Entire agreement. These terms, together with our Privacy Policy, are the whole agreement between you and SignBoard Planner about the service and replace any earlier understandings.

Assignment. You may not transfer your account or these terms to someone else without our consent. We may transfer them — for example, if the service is ever sold — and will let active subscribers know if that happens.

Waiver. If we don't enforce part of these terms right away, that isn't a waiver of our right to enforce it later.

Notices. We'll send any legal notices to the email address on your account; you can reach us at [email protected].

13. Contact

Questions about these terms, or anything else: [email protected].

SignBoard Planner is operated by an independent owner in Tennessee, United States.